An on-line job aid. Step-by-step instructions of how to complete all transactions using the TCR & CIA software. This is a wonderful tool after go-live for reference.
eSupport
How to clean and fix note jams in the TCR. This will decrease help desk calls and down-time with the TCR. Essential to stress-free day-to-day use of the TCR.
How To Videos
Solution Overview
A curriculum of on-line courses targeted specifically to each learner's needs: Tellers, Supervisors, Administrators and Management.
Web Based Training Courses
Examples
Click to learn more.
Why It Works
This method is a proven success. The Web Based Training courses will provide a good introduction & overview. They are also great for new hires & promotions. The eSupport and How Do I videos are great for refreshers or help on a specific topic. It can stay open on the desktop all the time for easy toggling!
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Glory RBG-100
Learning as a Service Overview
